Training

Education first, because nobody can judge what has not been explained.

An owner cannot weigh a recommendation about a technology nobody has taught them. So every engagement starts with teaching, and training can be booked on its own. Three entry points, each built around your firm, each ending with something written and something working.

A small boardroom set for a training session, notebooks and cups on a walnut table and a five-box flow chalked on a slate board
How we teach

Learning is a capability, not an event.

A single seminar does not change how a firm works. Shared understanding does, along with clear priorities, written rules and practice on real tasks. Our training is designed for adoption over time, inside the tools you already operate, with the Operating Standard as the textbook.

We are vendor-neutral and tool-neutral. What we teach is what AI changes about the way a firm works, how to use it safely with client data, and how to redesign one piece of work at a time. The software is incidental and will change; the method and the rules do not.

Every format includes a build component. Something is working in the firm by the end of it, and the people who built it know why.

Three entry points

Start where the firm is.

Different starting points, the same goal: a firm that uses AI the same way, under the same rules, and gets better at it each quarter.

01

Partner briefing

For owners, partners and principals

A working session that gives the decision-makers a shared, realistic picture of what agentic AI can and cannot do in a firm like theirs, and a first list of where it would return time.

Format
Ninety minutes, a half day, or four sessions across a month
You leave with
Written principles for AI use, a shortlist of candidate workflows, and a decision frame for what to fund, stop or build
02

Practice champions

For the practice manager and the people who run the desk

A programme for the two to four people who will carry AI inside the firm day to day. They learn the method, build the first workflows with us, and become the people colleagues ask.

Format
Eight to twelve weeks, live working sessions with short exercises between
You leave with
A first workflow in production, a reusable library of assistants and templates, a use-case backlog with owners, and a champions playbook
03

Whole-team baseline

For every person in the firm

Short, role-specific sessions that give the whole team one way of working: the approved tools, the Operating Standard, the safe-use rules for client data, and practice on their own recurring tasks.

Format
Two to four sessions of sixty to ninety minutes, in the office or on a call, with short modules to keep
You leave with
A team trained on the same tools the same way, the standard signed, and a channel for questions and ideas
What gets built

Training that leaves something behind.

Every format includes a build component tied to real work in the firm, so what was learned is in use the following week.

  • Role-specific assistants for real recurring tasks, in the firm’s voice and on approved sources.
  • Reusable workflow patterns and templates the team can apply without us.
  • A prioritised use-case backlog with owners and next steps.
  • The Operating Standard, read, discussed and signed.
  • A short measurement sheet so adoption is tracked, not assumed.
  • A named person inside the firm who can answer the next question.
Typical situations

When firms book training.

  1. 01

    The partners disagree about AI.

    One is enthusiastic, one is worried about client data, one has not had time to form a view. A partner briefing gives all three the same picture and a way to decide together.

  2. 02

    A few people use it, the rest do not.

    Results depend on who did the work. A whole-team baseline puts everyone on the same tools and the same rules, and the champions programme gives the firm its own experts.

  3. 03

    Something was built and nobody uses it.

    A system without trained people is a subscription. Training built around the existing system, with the standard written, is usually what brings it back to life.

Common questions

About training.

Can we book training without an Audit or a build?

Yes. The partner briefing and the whole-team baseline are often booked on their own by firms that want to understand agentic AI properly before deciding anything. Each ends with something written and something working.

Is the training specific to our tools?

Yes. Sessions are built around the firm’s own tools, files and rules. Generic tool certification is not what we do; a team that can use its own systems the same way every time is.

How is training delivered?

In your office or on a call, across Canada. Partner briefings and whole-team sessions are usually live. The champions programme mixes live working sessions with short exercises between them.

Book a call

Tell us who you want to train and we will recommend the starting point.